Who we're looking for
- Very good German verbal and written communication skills;
- Professional helpdesk/customer service experience will be an asset;
- Good English verbal and written communication skills;
- Higher IT education (or related field of study) or technical school;
- Very good knowledge of office applications (MS Office suite);
- Very good knowledge of Windows systems;
- Good knowledge of network issues;
- Good communication skills and the ability to work in the team;
- Interest into Technology.
Your future role
- Remote technical support for other employees in problems with applications and technologies;
- Delivering high quality standard customer service;
- Registration, classification and realization of reports according to existing procedures;
- Close cooperation with other IT teams;
- Report service within the notification system;
- Working within your area to help deliver both local and Global initiatives;
- Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;
- Grow and developing yourself – through the creation of individual developmental plans and with support of peers;
- Take ownership and manage problems to their successful resolutions.
What we offer
- Interesting and stable job in a multinational company;
- Great opportunity for professional development;
- Working with professionals in IT field;
- Possibility of working with new technologies and real opportunities for growth of Your technical skills;
- Internal and external training to raise qualifications;
- Open and friendly organizational culture.
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team
Launching the team:
Currently we are preparing to open new team of Helpdesk Consultants with German between September and October 2021.
- Take part in our selection process right from the convenience of your home.
- In case your educational / professional background meets the core requirements of the position, we will invite you to a live video interview, that gives us the opportunity to talk to each other just like it was a meeting in person.